How to Build a Better B2B Social Media Strategy

by | Last updated Mar 19, 2024 | Digital Marketing

With more than half of B2B marketers using social media as a primary channel for driving revenue, a robust social media marketing strategy has become increasingly essential to the growth and success of your business. Using good B2B social media strategies can help increase brand awareness, establish your business as an authority, build trust with your audience, and ultimately increase sales. Learn how to implement an effective B2B social media marketing plan in this guide.

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Set Clear B2B Social Media Marketing Objectives

First, conduct a SWOT analysis to better understand the current state of your social media strategy, and establish SMART goals to provide a solid framework for achieving your B2B business objectives.

When setting goals for your social media campaigns, remember that all your marketing channels should function together to address various stages of the B2B marketing funnel. Social media marketing is typically most effective for top-of-the-funnel goals like building brand awareness, establishing authority in your field, and generating engagement.

Even if your social media marketing efforts don’t lead to immediate conversions, they can help you cultivate a following—which over time can help your business generate more leads and increase your sales conversion rate.

Understand Your Target B2B Audience

The next step in creating your B2B social media marketing plan is to understand your ideal buyer so you know the best ways to reach them. Conduct preliminary research on the types of businesses you’re trying to reach, making note of things like industry, location, company size, and more in order to create B2B customer profiles for your B2B social media strategy.

It may also help to create ideal buyer personas, fictional representations of the types of people to whom you’re trying to sell. Remember to consider your audience’s interests, pain points, and preferences, and engage in social media listening so you can launch B2B social media campaigns that resonate with your audience.

Select the Right Social Media Platforms

Now use that target audience, along with your business model and marketing goals, to choose which social media platforms to prioritize in your B2B marketing strategy. Here’s how your business can make use of some of the top social media platforms:

  • Facebook: Share company news, promote industry-related events, post visual content, and leverage Facebook Ad features to target your key demographics.
  • Instagram: Highlight your products or services in photos and Reels utilize Instagram Stories and Link Stickers for announcements and promotions, and collaborate with industry influencers.
  • LinkedIn: Foster employee engagement, demonstrate thought leadership, connect with potential partners, and advertise specifically for B2B audiences with sponsored content or InMail campaigns.
  • X (formerly Twitter): Interact directly with customers, live post during industry events, participate in trends, or update your audience on company news in real time.
  • YouTube: Post informative videos to educate your audience on topics within your company’s expertise, interview other industry leaders, and provide product demonstrations and customer testimonials.

Each platform has unique features and advantages, but you’ll only want to choose the ones can that will maximize engagement, elevate brand presence, and drive results with your B2B social media strategy.

Develop Engaging Content

B2B content doesn’t have to be boring. Here are a few ideas for a more interesting B2B social media plan:

  • Take the budget-friendly approach and incorporate user-generated content to reach a larger audience while still building customer trust.
  • Repurpose content you’ve already created by turning blogs into concise infographics or videos.
  • Link to X threads or long-form posts on platforms like LinkedIn if you don’t have traditional blog posts.
  • Publish short, easy-to-digest snippets from podcasts and long-form videos on platforms like Instagram, TikTok, and YouTube Shorts.
  • Share case studies to showcase your product in the real world.

Regardless of the type of B2B social media content you create, you’ll want to keep up with social media trends, maintain a balance between promotional and educational content, and use social media monitoring tools to capitalize on engagement and steadily grow your following.

Build Authentic Relationships

Over time, engaging with your audience by promptly responding to comments and inquiries, addressing customer pain points, answering messages, and participating in industry discussions can help you foster an authentic relationship with your followers. By prioritizing customer needs and being accessible and honest, you can build trust, promote loyalty, and humanize your brand—all of which can help increase your market influence and sustain long-term growth.

In addition to using social media to cultivate relationships with potential B2B clients, B2B companies can also leverage their social media platforms for networking and relationship building with industry influencers. Finding the right connections can take time, but there are plenty of influencer marketing tools to help you find and partner with the right creators—allowing you to expand your reach to their audiences, as well.

Utilize Paid Advertising & Targeting Options

For a well-rounded approach to B2B social media marketing, utilize social media paid advertising in addition to your organic efforts. Paid ad campaigns allow you to segment your audience into distinct subgroups so you can tailor your message to each group. Target potential B2B customers by job title, industry, company size, and other factors to show potential clients relevant services they may be interested in. Using A/B testing to monitor ad performance will allow you to adjust and optimize your ads in response to real-time data so you can maximize results.

Measure Results

Using analytics to monitor your social media ad campaigns and organic social media marketing efforts can help you measure the success of your B2B social media strategy and identify areas where you can improve. Assess key social media metrics like impressions, engagement rate, click-through rate (CTR), and conversion rate. After the data is collected, use the results to refine your B2B social media strategy.

Need help implementing a B2B social media marketing plan? Hurrdat Marketing offers content marketing, social media marketing, and paid advertising services to boost your business’ B2B social media strategy. Contact us today for more information!

Danielle Young

Author

Dani is a Content Strategist at Hurrdat, where she uses the latest marketing strategies for both local and national brands. Dani specializes in search engine optimization and uses her word-smithing powers to build long-form and short form digital content to put clients above their competition.

Dani lives in Omaha, NE, and is a graduate of the University of Nebraska-Lincoln with a Bachelor's in English and Photography with minors in Asian Studies and Global Studies. You can find Dani traveling, writing one of her many novels, working on another photography project, or catching up to One Piece when Dani’s not working.

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